Ashukan Institute · Last updated: August 24, 2026
The Ashukan Institute collects and uses personal information in
connection with its activities: online training courses, conferences and events,
publications, strategic consulting, a collaborative terminology guide, and
the sale of products and services.
We are committed to protecting this information in accordance with the Act Respecting the
Protection of Personal Information in the Private Sector (Québec,
as amended by Act 25) and, where applicable, the Act Respecting the
Protection of Personal Information and Electronic Documents
(PIPEDA, Canada).
This policy explains what information we collect, why,
how we protect it, and what your rights are.
The person responsible for protecting personal information at
at the Ashukan Institute is:
Alexandre Bacon, President
Email: [email protected]
93B Bastien Boulevard, Wendake, Quebec G0A 4V0
Any questions, requests for access or correction, withdrawal of consent, or
complaints regarding your personal information may be directed to him.
We collect only the information necessary for the purposes
described in Section 4.
| Background | Information Collected |
|---|---|
| Navigating Our Websites | Technical data (IP address, browser type, pages viewed) and cookies — see our Cookie Policy |
| Creating an Account (Training Platform, Store) | Name, email, password (encrypted), organization (if applicable) |
| Registration for a training session, conference, or event | Name, contact information, billing information, and participant information when an organization registers multiple people |
| Online Shopping | Billing information and order details. Credit card information is processed by our payment service provider, Stripe —we never have access to it. |
| Contact Forms and Newsletter | Name, email address, message content. Subscribing to the newsletter requires separate consent (the box is never pre-checked). |
| Contribution to the Terminology Guide | Name, email address, proposal content—see the specific notice in Section 6 |
| Recorded events (video, photo) | Images and voices of participants, when announced and with the consent required by the event’s terms and conditions |
We do not collect any personal information from minors under
the age of 14 without the consent of a parent or legal guardian.
We do not use your information for any other purposes without obtaining
new consent. We never sell or rent your
personal information.
By providing us with your information, you consent to its use
for the purposes described above. Consent for non-
essential uses (newsletter, analytics cookies) is requested separately, in a
clear manner, and may be withdrawn at any time:
Withdrawal of consent does not affect processing that is necessary for
the performance of an existing contract or processing required by law.
When you submit a proposal to the Terminology Guide:
The Institute’s platforms (website, training platform,
collaboration space) are hosted on servers located in Quebec (OVHcloud data center
in Beauharnois), under Canadian jurisdiction. Hosting
and administration are entrusted to Triskelia Solutions Inc., which is bound by
a written agreement: the Institute’s data—including your information—
remains the exclusive property of the Institute, is treated as
strictly confidential, and is not accessible to any other client or
third party.
Your information is shared only with the following categories of third parties,
to the extent necessary:
| Third Party | Role | Data Location |
|---|---|---|
| Triskelia Solutions, Inc. | Server Hosting and Administration | Quebec, Canada |
| Cloudflare | Web Traffic Security and Distribution | Global Network (in-transit navigation data) |
| Stripe (integrated into the store via WooPayments) | Secure Payment Processing | United States |
| Google (Google Analytics) | Traffic Statistics — only if you consent | United States |
| Vimeo | Streaming of videos embedded on the website | United States |
| Weglot | Website Translation | European Union |
| Mailchimp (Intuit) | Newsletter delivery — only if you're subscribed | United States |
| Professional advisors (accountants, attorneys) | Legal Obligations of the Institute | Quebec, Canada |
Some of these service providers process data outside of Quebec.
Before disclosing any personal information outside of Quebec, the Institute
assesses privacy-related factors in accordance with the law and ensures
that the information is adequately protected, in particular through
contractual clauses.
We do not share your information with any other entity, unless required by law
.
We retain your information only for as long as necessary for the
purposes for which it was collected, and then we securely destroy it
or anonymize it:
The Institute implements security measures commensurate with the sensitivity
of the information: communication encryption (TLS), access control
on a per-user basis, restriction of administrative access to designated individuals,
environment isolation, daily backups with off-site copies,
logging where appropriate, and application firewalls.
The Institute maintains a record of privacy incidents. If an incident
poses a risk of serious harm, we will notify the Quebec Commission
on Access to Information, as well as the individuals concerned, with
due diligence, in accordance with the law.
You can at any time:
Please submit your request in writing to the person identified in Section 2. We
will respond within thirty (30) days. If you are dissatisfied with the
handling of your request, you may contact the
Commission d’accès à l’information du Québec (www.cai.gouv.qc.ca).
We may update this policy to reflect changes in our
practices or the law. The date of the last update appears at the top of the
document; any significant changes will be announced on the website.
Ashukan Institute
93B Bastien Boulevard, Wendake, Quebec G0A 4V0
[email protected]
Privacy Officer:
Alexandre Bacon — [email protected]
